Answers to the Most Common Questions about our Acoustic Cloth
Can I use staples to fasten your speaker cloth?
Yes, of course. You can use any type of staple gun.
Which adhesive goes well with your speaker grille cloth?
We have found spray adhesive to deliver good results. You can also use a hot melt adhesive. As always when using an adhesive, make sure that the surface is rigid, dry, clean, and free of loose parts.
Can you recommend a non-permanent fastening system?
You can achieve great results with hook fastener tape. Mounting can be corrected and the cloth can be taken off for washing or exchange.
Is it possible to sew your acoustic fabrics?
Yes, of course! But mind you that the fabric is very stretchy. So, make sure that you know what you're doing.
Is your acoustic cloth opaque?
Due to the laws of physics, opacity and acoustic transparency cannot really be united in a fabric. However, our acoustic cloth is relatively opaque with incident light and when mounted on surfaces that are not too different in colour.
This article provides some further information on opacity and sound transparency.
Does a remote control work through your speaker fabric?
It works nicely indeed. All our fabrics (even the Metallic Line fabrics) are infrared-permeable.
Which size are the samples?
The samples are approximately 4” by 6”, which is about postcard size.
Why is my EU country not included in the pulldown menu in the registration / order form?
Regrettably, some EU countries have recently created additional import barriers through their national implementation of EU packaging waste regulations. In some cases, these obstruct free trade across the EU through the back door. For example, there are laws that require registration for a waste recovery system in the respective national language by a locally authorised solicitor, or absurdly high basic fees for registration with a national waste recovery organisation. This blog post provides more information on this matter.
Please understand that such regulations may prevent us from being able to supply you in your country, or only allow shipments to business customers.
In many cases, a feasible workaround is to entrust friends, family members, or, in the case of companies, foreign branches with the order of the desired products and then forward the parcel upon receipt.
Can I order from outside the EU?
If you are a business customer or represent an organisation and want to order from a country outside the EU, please get in touch with us using the contact form.
Please note that for deliveries outside the EU we can only accept bulk orders (i.e. total order value >€500) from business customers. We generally cannot serve private customers outside the EU, no matter the order volume. Please also note that all offers and deliveries to non-EU countries are generally FCA our warehouse PIA. This means that we make orders ready for collection at our warehouse immediately after payment while the customer needs to commission a shipping company or express service (DHL, UPS, FedEx-TNT ...) with the pick-up and transport of the shipment.
The only exception are samples. We can ship these directly for a UPS worldwide flat fee of €60. Please note that we cannot add larger pieces of fabric for testing purposes etc. to sample shipments. They won't fit into the small sample box, and customs authorities usually consider them commercial goods rather than samples.
Do you deliver tax-free to businesses outside Germany?
For tax-free delivery within the EU, please provide the VAT-ID of your company in your customer account and make sure all address data registered with this VAT ID are up-to-date. The invoice address must be identical with the address that is registered with the VAT-ID in VIES.
Tax-free delivery outside the EU is only possible for customers with a registered business.